The Hidden Truth About Zomato Discounts #shorts

Have you ever wondered how Zomato manages to offer those tempting discounts? It turns out, the reality behind those '50% off' deals might be a bit different from what we expect. Deepinder Goyal, the CEO of Zomato, sheds some light on how these offers really work, and it’s not always a straightforward 50% off.

The Truth About Zomato Discounts

It seems like Zomato's discounts aren't always as big as they appear. While we might see '50% off up to ₹80', the actual saving can be quite different. If you're ordering something for ₹400, an ₹80 discount is actually only 20%, not the full 50% advertised. Deepinder Goyal believes that these offers should be more honest with customers. Instead of saying '50% off up to ₹80', it would be more straightforward to just say '₹80 off'. This way, customers know exactly what they're getting.

Key Takeaways

  • Discount Honesty: Zomato's CEO feels that discounts should be presented clearly and honestly to customers.
  • Misleading Offers: Offers like '50% off up to ₹80' can be misleading, as the actual percentage saved can be much lower depending on the order value.
  • Clearer Communication: A simpler message, like '₹80 off', is preferred over potentially confusing percentage-based offers.

Zomato's Approach to Offers

The conversation around Zomato's discounts highlights a broader point about how businesses communicate with their customers. While discounts are a great way to attract and retain customers, transparency is key. When a customer sees a discount, they expect a certain saving. If the actual saving is significantly less than advertised, it can lead to disappointment.

Zomato, like many other companies, uses various marketing strategies to stay competitive. Discounts are a common tool, but the way they are presented matters. The goal is to make customers feel like they are getting a good deal without being misled. It's a tricky balance to strike, and as Deepinder Goyal suggests, a more direct approach might be better for building trust with the user base.